It can be confusing to understand the difference between titles such as ‘contracts’, ‘agreements’, ‘legal documents’ and ‘terms and conditions’. Basically, they all refer to documents that state what is agreed between two different sets of people or businesses (often called ‘parties’). We have used the words ‘legals’ or ‘legal documents’ to describe all of these. So, ‘legals’ can include contracts (or agreements) with customers or suppliers, or between shareholders or purchasers of a business, terms and conditions a business may have available on its website, or policies a business needs to have in place to be compliant with law (eg, a privacy policy).

Our documents are intended for small to medium businesses. We don’t provide personal legal documents such as wills, trusts or relationship property agreements. However, we have relationships with partners that may have what you need here. If we do not include the industry your business operates in, you may still find what you need in the 'All Industries' section. We are also adding new industries and documents all the time, so if we don’t have what you need, please contact, and we can let you know the intended timeframe for your documents, or add them to our product development list.

All On Your Terms master documents have been prepared by New Zealand qualified, expert and experienced (ie, at least 15 years of experience) lawyers. They were then peer-reviewed by at least two other highly experienced New Zealand lawyers. Most of our master documents have also been reviewed by small business owners in the relevant industry to gain industry insights. From our experience, most law firms do not dedicate this level of time or scrutiny to preparing their legal documents.

When you interact with our chatbots to create documents, your business information is held by our automation software provider Josef Legal. Josef is SOC2 certified which is the leading industry standard for systems and data security. To find out more about Josef’s commitment to data security and privacy, see their security page here. On Your Terms uses global payments provider Stripe to manage your payment to us. We do not hold or access your credit card data. Stripe is a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Our Privacy Policy details how we collect, use, share and protect your personal information.

Our products are all grouped by industry or business ‘activity’. First, look for your industry on the 'Get Your Legals' page and then choose either a bundle with all the legal docs and information you need to get started, or a single document. Or, below the ‘Legals for your Industry’ section you can choose from the activities of ‘managing your business’ or ‘buying or selling your business’ if you’re already up and running or looking to make a change’. We also have a function to search all documents further down the page.

We’re confident you will love your On Your Terms experience, but if you’re not satisfied with your purchase for any reason, let us know why within 10 days of your purchase and we’ll work with you to make sure you’re happy, including giving you a full refund if necessary.

If you do, you won’t know anything about the quality of the document, who has drafted it or if it complies with current New Zealand law. You may also be infringing someone’s copyright. While tools like ChatGPT may seem like an easy and cost-effective solution, they are still only a tool and should be used as such. AI such as ChatGPT may not be able to fully understand the nuances of legal language, leading to errors that could have serious consequences. A free online document may not include all the necessary terms or may include provisions that aren’t relevant to your situation.

No, not necessarily. Remember, all On Your Terms documents have been prepared by expert, experienced lawyers in their fields. By answering Lexi’s questions, you are providing the information a lawyer would usually request from you before your document is drafted. We have utilised technology to make the repetitive (yet expensive) part of legal services more efficient (and therefore affordable). Provided you correctly answer Lexi’s questions (and she includes plenty of hints and advice to help you), your documents will be ready to download, use and sign as soon as you finish. However, if you would like to discuss your document(s) with a lawyer, or if you have complex needs requiring further customisation of your document(s), at the end of the questions you can connect with one of our law firm partners for legal advice at a fixed price.

The law is different in every country. Therefore, if you use documents drafted by lawyers located anywhere other than New Zealand, you can’t be sure they are compliant with, or can be enforced under, New Zealand law. Also, searching through 1000s of documents to find what you need doesn’t sound like time well spent to us. Our documents are designed specifically for New Zealand start-ups and small businesses.

Typically, law firms charge on an hourly rate basis, with an experienced lawyer charging anywhere from $250 per hour to $1000 per hour. Usually, you pay for as many hours as it takes the lawyer to complete the work. There is no transparency or certainty of fees, it’s not easy to compare lawyers doing the same work, and there is no incentive for the lawyers to get the work done more efficiently. Creating a legal document for your business will likely take a lawyer at least a few hours. Many of the documents we provide are the price of less than one hour’s worth of a lawyer’s time. We can do this using technology, creating efficiencies by removing repetition, and taking out overheads.

You will receive your document or bundle of documents to download immediately after completing the questionnaire. For most of our products, you can also choose to have your document(s) emailed to you. The terms or agreements are all provided in Microsoft Word, so you can edit them or include your branding if you wish.

Once you’ve purchased your bundle or document, you will go straight to Lexi’s questions. As soon as you’ve answered Lexi’s questions, your document(s) will be ready to download, use and sign (if needed). Before purchasing your document(s), you will be told how long it should take you to answer the questions, typically between 5 to 25 minutes. You will also be told how long you have access to the product, which will always be much more time than you need to complete the questionnaire, just don’t delay getting started! You could get legally sorted during your next coffee break

The questions use a combination of multiple choice, filling-in-blanks (with numbers, durations or word options) and free-text answers. We use clear, plain language and detailed hints, tips and videos to help you choose the correct response or write the correct sentence. No previous skills or experience is necessary, we promise.

Some of our documents are designed to be made publicly available on your website (such as your privacy policy or website terms and conditions). Others are more customer specific, and your answers to Lexi’s questions will relate to the particular circumstances or arrangement you are documenting, so the document(s) you create are not intended to be re-used for a different set of circumstances.

You can share your legal document(s) with the other side you are contracting with (who may wish to share it with their lawyer). You cannot share your document(s) with any other business to use, and you cannot resell our documents for commercial gain. Please see our Terms of Use for further details.

Try our free Legal Health Check for Small Businesses to meet Lexi and see how it works. Please also see our happy customer reviews in the testimonials!

Basically, the earlier, the better, but better late than never! If you sell products or services, ideally you should have your terms and conditions available from the time your products and services are available to purchase. If you agree to provide a product or service to a particular customer, you should have your agreement/contract in place before you start work, so you both know what’s expected of you and when you will get paid.

You can contact us by email at Please also see here for contact details of our law firm partners.

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